grantbrewer.com

strategy & life zen

About grantbrewer.com

I'm Grant Brewer, a strategy & technology consultant from Johannesburg, South Africa. I've been consulting in one form or another for more than thirteen years, and primarily focus on how technology can enable better business processes, products & decision making. I am a partner at Ernst & Young, one of the largest global Advisory companies in the world. I get a kick out of exploring new things and out of finding simple & elegant ways to overcome complex challenges. And occasionally I ramble on about things related to the work, the web or life to anyone who will read.

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The views expressed in this blog are my own and do not necessarily reflect the views of Ernst & Young.

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SA Blook, Chapter 3 — What the world thinks of South Africa

Posted by Grant Brewer

Understanding South Africa is a challenge. It is a country full of paradoxes and extremes. As the setting of one of the most remarkable political transformations in modern history, it is also home to widespread poverty and mind–numbing violent crime. We remain trapped by past beliefs in our strengths — such as the idea that South Africa is a rich country because of its mineral wealth, or that our extraordinary political transition owes us opportunities in a global economy — and we're struggling to define what exactly we contribute to and how we relate to the world around us. How do all these things come together to forge a nation that can define its own meaning for the twenty first century, and in doing so create an emerging land of opportunity.

Vodafone to Offer Apple’s iPhone in Ten Markets

Posted by Grant Brewer

Vodafone to Offer Apple’s iPhone in Ten Markets

Vodafone today announced it has signed an agreement with Apple to sell the iPhone in ten of its markets around the globe. Later this year, Vodafone customers in Australia, the Czech Republic, Egypt, Greece, Italy, India, Portugal, New Zealand, South Africa and Turkey will be able to purchase the iPhone for use on the Vodafone network.

Best press release I’ve seen in years. 56 words, short and to the point. No mention of exclusivity, so the presumption is that other carriers will have the iPhone in these markets, too.

(Via Daring Fireball.)

Freeing information from autocracy & over control

Posted by Grant Brewer

It is always striking how difficult it is to get hold of information from an organisation as a customer, or even as an employee. It is not unusual to be chased from call centre agent to call centre agent as you try to determine an accurate and truthful answer to your questions. Just as common is the employee that struggles to find the correct information such as the most up to date report or a contract. In today's post-information age, getting access to data in organisations shouldn't be this difficult. People have got used to the ease with which they find information with tools such as Google, and this expectation has got to be translated into organisations. Freeing information is about treating customers and employees as partners and with respect. It is about allowing them the freedom to define their own contribution to your organisation as either a customer or an employee.

Pick ‘n Pay Home Shopping

Posted by Grant Brewer

I decided to register for home shopping at Pick 'n Pay today. I've been a regular user of Woolworths' home shopping site site for many years, but needed to buy things that Woolworths don't stock. So I pointed my browser at http://homeshopping.picknpay.co.za/ expecting things to go smoothly. Well it wasn't to be.

The Independent’s Rugby World Cup front page

Posted by Grant Brewer

Justin Hartman got it right when he praised the cover of The Independent newspaper in the UK on the eve of the Rugby World Cup final between South Africa and England. It takes a very smart copywriter to think come up with the idea, and brave editor to put something without a picture on the cover!

newspaper cover

In case you haven't realised, the headline is about England not South Africa! And the “slave song” is Swing Low.

Social networking should be useful in business

Posted by Grant Brewer

These days I frequently read about organisations banning the use of social networking tools like MySpace, LinkedIn or FaceBook. The issues of rising bandwidth usage and the associated costs, and the potential waste of time if employees are spending too much time on these sites that support such a decision. However, perhaps organisations should take a step back from their immediate reaction and explore a strategy that might embrace social networking in the enterprise.

Banning the use of external social networking sites may be short sighted and unnecessarily clumsy. The key is to find common ground -- perhaps limit the time that these social sites are available, say in until nine in the morning and after four in the afternoon. Or over lunchtime. Taking the high ground and embracing the the way modern employees work by implementing social networking as a form of knowledge and people management within your organisation can lead to happier, possibly more productive employees and more importantly better informed employees.